In case you are not satisfied with your order, we accept returns for exchange, or store and/or online credit within 14 days of receiving your purchase as long as the item is still in NEW condition.
HOW DO I RETURN MY PURCHASE?
You may return an item within 14 days of receiving it by mail or by dropping it off at one of our locations. We offer exchange for store or online credit only for eligible returns.
If you choose to mail your return, make sure to include the packing slip with the information of this order to our warehouse at:
138 East Broadway, 2nd Floor
New York, NY 10002
Note that we currently do not offer shipping labels for returns.
FINAL SALE
All purchases are FINAL for the following:
*Discounted items with any offer or promotion
Jewelry
Candles
Bathing Suits / Swimwear / Undergarments
All items under the Art category (Photography, Canvas, Posters, Skateboards, etc.)
No exchanges or returns will be accepted.
DAMAGED / INCORRECT ORDERS
We apologize if you’ve received a faulty or incorrect item. Please contact us at customerservice@clic.com and we will be more than happy to make things right.
EXCHANGES & STORE CREDIT
Requests for exchange or store credit can be completed by contacting us at customerservice@clic.com
NOTICE: IN-STORE AND ONLINE PURCHASES ARE NOT ELIGIBLE FOR REFUND. THESE ORDERS ARE ONLY ELIGIBLE FOR STORE / ONLINE CREDIT OR EXCHANGE.